Shipping / Service Policy

Organization Name: Silsila Azeemia
Website: https://silsilaazeemia.org/

Silsila Azeemia does not generally sell or ship physical products through its website. The website is primarily used for organizational information, donations, and registrations for workshops, seminars, events, and related services. Accordingly, this Shipping / Service Policy explains how our non-physical services are delivered and managed.

1. Nature of Services

Through our website, Silsila Azeemia may offer or facilitate:

Donations to support organizational activities and initiatives
Registration for workshops, seminars, spiritual programs, and events
Access to event-related information, schedules, and participation details
Communication regarding organizational services, updates, and activities

2. No Physical Shipping

As a general rule, Silsila Azeemia does not ship physical goods through the website. Therefore, traditional shipping timelines, courier methods, and delivery charges may not apply unless specifically stated for a particular item, publication, or event material.

If at any time physical materials, books, merchandise, certificates, or event kits are offered, separate delivery terms may be communicated at the time of registration, booking, or purchase.

3. Registration Confirmation and Service Delivery

When a user successfully registers for a workshop, seminar, event, or other program through the website, confirmation may be provided through one or more of the following methods:

On-screen confirmation after successful payment or registration
Confirmation email
SMS, phone call, or direct communication where applicable
Follow-up event details sent prior to the scheduled program

4. Online and Offline Events

Silsila Azeemia may conduct programs in physical, virtual, or hybrid formats.

For online events

Participants may receive joining instructions, access links, schedules, or related details through email, messaging, or other official communication channels before the event.

For physical events

Participants may receive venue details, reporting instructions, timing, and any relevant participation guidelines through the contact information provided during registration.

5. Delivery Timelines for Service Communication

While we aim to share confirmations and event details promptly, delivery times may vary due to payment verification, manual registration review, technical issues, email delivery delays, public holidays, weekends, or operational constraints.

If you do not receive confirmation or event details within a reasonable period after payment or registration, you should contact Silsila Azeemia for assistance.

6. Participant Responsibilities

Users registering for workshops, seminars, or events are responsible for:

Providing accurate and complete registration information
Ensuring payment details are entered correctly
Monitoring their email, phone, or other communication channels for updates
Contacting Silsila Azeemia if confirmation or event details are not received
Complying with any participation guidelines communicated for the relevant event or program

7. Service Changes

Silsila Azeemia reserves the right to modify schedules, speakers, venues, formats, timings, or other service-related details where necessary. In such cases, reasonable efforts will be made to inform registered participants using the contact details provided during registration.

8. Contact Us

If you have any questions regarding service delivery, event registration, confirmation, or related support, please contact us:

Markaz Silsila Azeemia [Markazi Muraqaba Hall]
Azeemi Public School Road, Sector-4C, Surjani Town, Karachi, 75860
Phone: +92 21 36910786 / +92 21 36912786
WhatsApp: +92 324 6910786
Email: markazi.muraqaba.hall@silsilaazeemia.org
Website: https://silsilaazeemia.org/